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Fix for Adobe CS3 on Windows 7

WebOps Home > Resources > Troubleshooting

Problem: network connectivity lost after installing a CS3 product (ie. Dreamweaver, Contribute, Acrobat) on a Windows 7 machine.

Solution:
when you install an Adobe Creative Suite CS3 product on Windows, Apple's 'Bonjour' for Windows is installed and registered as a Windows service on the machine, which causes the issue.

  1. as Administrator, open a command window (type cmd)
  2. right-click on cmd.exe and choose 'run as administrator' from the sub-menu
  3. change to C: drive (type C: )
  4. change directory to Program Files (type cd Program Files)
  5. change directory to Bonjour (type cd Bonjour)
  6. remove mDNSResponder.exe (type mDNSResponder.exe -remove)
  7. an echo-back with "Removed service "B""
  8. rename mdnsNSP.dll to "old" (type rename mdnsNSP.dll *.old)
  9. type exit
  10. restart the PC.